Effective Date:  8/5/2026

Last Updated: 8/5/2026

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Wilkerson Notary Services, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and protect your information when you use our website https://www.wilkersonnotaryservices.com/ ("Website") and related services, including mobile notary, remote online notarization (RON), mobile ink fingerprinting, wedding services, apostille services including Florida Department of State filings, document and preparation support related to notarization.

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By accessing or using the Website, submitting a form, requesting a service, or providing your personal information, you agree to the terms of this Privacy Policy. This Policy applies only to users in the United States.

 

1. Information We Collect

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1.1 Information You Provide

We collect information you voluntarily provide when requesting our services or contacting us, including:

• First and last name

• Email address

• Mobile phone number

• Any additional information you choose to share

Providing this information is voluntary, but some services cannot be completed without it.

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1.2 Automatically Collected Data

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We may collect certain information automatically when you access the Website:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referring and exit URLs

• General geographic location based on IP

This information helps us analyze traffic, improve performance, and ensure security.

 

2. Use of Cookies and Tracking Technologies

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We use cookies, pixels, and related technologies to:

• Enable website functionality

• Improve site performance

• Analyze visitor behavior

• Support remarketing through platforms such as Google and Facebook

 

You can manage cookie preferences through your browser settings.

 

3. How We Use Your Information

 

We use collected data to:

• Schedule and confirm notary appointments (mobile, remote online, and apostille)

• Deliver appointment confirmations and reminders

• Communicate updates regarding apostille submissions, processing, and document return

• Respond to inquiries and provide customer support

• Send service-related SMS and email communications

• Process payments, deposits, and invoices

• Deliver promotional content only with explicit consent

• Analyze service performance and user engagement

• Comply with applicable state and federal notary laws and enforce our terms

 

We do not sell or rent your personal information.

 

4. Email Communication and CAN-SPAM Compliance

 

If you provide your email address, we may send:

• Transactional emails (such as appointment confirmations, apostille status updates, invoices, receipts, and review requests)

• Promotional emails (such as service reminders or seasonal offers) only with your consent

 

All marketing emails include unsubscribe links. You may opt out at any time without affecting service delivery for any active or scheduled notary work.

 

5. Text Messaging (SMS) Policy: A2P, CTIA, and TCPA Compliance

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5.1 Service Description

 

With opt-in consent, you may receive SMS messages from Wilkerson Notary Services, LLC related to:

• Appointment confirmations

• Appointment reminders (24 hours and 1 hour before scheduled service)

• Cancellation or rescheduling notices

• Apostille status updates (such as documents received, submitted to the Florida Department of State, returned, and ready for pickup or delivery)

• Missed call follow-up messages

• Payment confirmations and invoice reminders

• Post-service review requests

• Occasional promotional updates (only with separate marketing consent)

 

5.2 Consent

 

By submitting your phone number through a website form at https://www.wilkersonnotaryservices.com/contact-us and checking the applicable consent checkbox, you provide express written consent to receive SMS messages from us. Consent is not a condition of purchase.

 

Opt-in is collected through clearly displayed, unchecked checkboxes on applicable forms.

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5.3 Message Frequency

 

Message frequency varies based on the services you have requested and your engagement with our communications.

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5.4 Message and Data Rates

 

Standard message and data rates may apply based on your mobile carrier.

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5.5 Opt-Out

 

You can opt out at any time by replying STOP. After replying STOP, you will receive a final confirmation message confirming your opt-out.

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5.6 Help

 

Reply HELP at any time for assistance, or contact us at: Phone: +1 (855) 799-5656 Email: info@wilkersonnotaryservices.com

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5.7 Confirmation Message

 

After opt-in, you will receive a confirmation message stating:

• Our business name

• Message purpose

• STOP and HELP instructions

• Message and data rate disclaimer

• Contact details for assistance

 

5.8 Transactional vs. Promotional Messages

 

Transactional SMS messages (such as appointment confirmations, reminders, and apostille updates) are sent only to users who provide consent through the appropriate checkbox at the time of submission.

Promotional SMS messages are sent only with separate, clear marketing consent and stop immediately upon request.

 

6. Mobile Information Sharing Policy

 

We do not share, sell, rent, or disclose mobile numbers, SMS consent records, or opt-in data to third parties or affiliates for marketing or promotional purposes.

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely for the purpose of delivering support services, such as CRM systems, SMS gateways, scheduling tools, payment processors, or apostille filing services. These providers are contractually obligated to safeguard your information and use it only for authorized business purposes.

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All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

 

7. Data Sharing with Service Providers

 

We may share data with trusted service providers who help us deliver our services, including:

• Customer relationship management (CRM) platforms

• SMS and email service providers

• Online scheduling tools

• Secure payment processors

• Notary credential verification systems for remote online notarization

• Courier and mail services for apostille document delivery

• The Florida Department of State for apostille submissions

These vendors are contractually obligated to protect your data and use it only for authorized purposes.

 

8. Data Security

 

We apply reasonable technical, administrative, and physical safeguards to protect your personal data, including secure document handling for notary and apostille services. However, no system can be guaranteed 100% secure.

 

9. Data Retention

 

We retain data only as long as necessary to:

• Provide and complete the services you have requested

• Maintain notary records as required by Florida state law

• Fulfill legal obligations

• Resolve disputes

• Enforce our agreements

 

Notary journal entries are retained for the period required under Florida Statutes Chapter 117.

 

10. Children's Privacy

 

Our Website and services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover that a child has submitted personal data, we will promptly delete it.

 

11. Changes to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. We encourage users to review this Policy regularly.

 

12. Contact Information

 

Wilkerson Notary Services, LLC 

2642 Topaz Way, Tallahassee, FL 32309 

Phone: +1 (855) 799-5656 

Email: info@wilkersonnotaryservices.com 

Website: https://www.wilkersonnotaryservices.com/